Order Management System for Businesses

Streamline Operations and Scale Your Business

Our order management system streamlines operations to increase efficiency—for every sales channel. Easily handle peak demand, consolidate data, and utilize predictive analytics to optimize inventory and avoid stockouts or overstocking. Order execution has never been so easy.

Consolidate Inventory Management

Osa Breaks the Data Silos and Consolidates Inventory Data Across your Supply Chain Operation.

A one source of truth, the Osa Collaborative Visibility Platform offers best in class inventory management to provide a clear view of all your data—helping you avoid stockouts, optimize purchasing, and maintain proper stock levels across your distribution network.

Remove silos with Warehouse Management and built-in Integrations.

Customize Dashboards for Orders and Inventory

Manage inventory from Amazon, Any Marketplace, 3PLs, and your own warehouse—all from one central hub

Sync every sales channel and storage locations, integrating with existing platforms for a complete omnichannel fulfillment strategy.

Avoid stockouts and over-purchasing and monitor incoming stock and allocated orders to keep your warehouses perfectly stocked.

Consolidate inventory with one source of truth

Reduce Complexity with AI Intelligence

E-commerce and omnichannel order fulfillment is evolving. Retailers, brands, and 3PLs must have instant inventory visibility across integrated selling channels, the ability to unify product information, and consolidate data for each and every channel for their entire ecosystem.

Control your entire supply chain from a unified platform built using AI and blockchain technology.

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Osa Commerce puts data to work with AI powered intelligence

Order Tracking

Easily track orders throughout the entire product journey— from order creation to delivery

Data Accuracy

Ensure data accuracy across all channels and providers with optimized first article inspection

Carrier Integration

Enjoy flexible contract management and seamless carrier integrations

Inventory Alerts

Stay informed with alerts by product and category for effective inventory management, kitting, and replenishment

Contract Management

Access logistics billing transactions in real-time and easily configure contract rules

Billing Optimization

Discover and eliminate hidden fees and maximize profits by integrating posting, tracking, and value-added services

Revenue Consolidation

Receive comprehensive reporting for the entire sales cycle for refined clarity

Payment Security

Securely integrate crypto and digital payments for all order transactions

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See for yourself how the Osa Unified Commerce Platform stops supply chain chaos

FAQs: Order Management

An Order Management System (OMS) is a software application that helps supply chain businesses manage and streamline the entire order lifecycle, from order creation to fulfillment and delivery. It integrates various functions and processes to ensure efficient and accurate order processing. OMS helps improve order accuracy, speed up fulfillment, enhance customer satisfaction, and provide better visibility into order status and inventory levels. It is essential for companies aiming to deliver a seamless and efficient order fulfillment experience.

Key features include:

Order processing and data validation
Inventory management and tracking
Fulfillment processing including picking, packing and shipping.
Multi-channel integrations for sales channels and supply chain systems
Reporting and analytics on inventory and KPIs

Order management manages the entire inventory journey and lifecycle. It helps control inventory levels to ensure each order is processed and delivered quickly by tracking current stock levels. Use of an order management system (OMS) is widely considered the best way to simplify processes to ensure inventory levels are accurate, reduce manual processes to lessen errors and costs, and offer real-time inventory counts and levels across systems.

Order management is the process of overseeing and fulfilling customer orders from purchase to delivery, encompassing various stages and activities aimed at ensuring seamless order processing and customer satisfaction. The components of the order management process determine how businesses can effectively manage orders to meet customer expectations and drive success.

Order management is a crucial part of the customer experience—especially for e-commerce and omnichannel fulfillment. From the moment an order is placed, order management systems track the receiving of an order, tracking, and fulfillment. It spans the entire supply chain to ensure the product and customer journey are in lockstep.

Osa Commerce has full order management capabilities and API integrations. Osa provides over 440+ prebuilt adapters. This includes common shopping carts (Shopify, WooCommerce, Magento, BigCommerce), omnichannel solutions (SPS Commerce, Cin7, NetSuite), returns management (OtailO, Happy Returns, etc.), and online marketplaces (Amazon, Wayfair, Walmart, Etsy, etc.).

In addition, custom mapping is available through Osa Zero Integration Management and API endpoints for other systems to connect in.

Integrations are all linked to a specific order channel in the systems. Operational workflows and automation rules can be configured at a channel level and order type level.

Order Management

Gain Control of Your Supply Chain

Streamline Operations and Scale Your Business

Consolidate Inventory Management

Osa Breaks the Data Silos and Consolidates Inventory Data Across your Supply Chain Operation.

Customize Dashboards for Orders and Inventory

Manage inventory from Amazon, Any Marketplace, 3PLs, and your own warehouse—all from one central hub

Reduce Complexity with AI Intelligence

Optimize Your Shipping and Delivery Process

How Can Osa Solve Your Order Chaos?

Learn how our cloud-based OMS offers complete order functionality and end-to-end visibilty.

Order Management Features