Osa AI Retail Compliance
Stop costly chargebacks before they happen.
Unify Compliance Across Every Retailer + Facility
One rules engine. One source of truth.
Retail Compliance is a $5B Problem.
Validated profit protection for fulfillment.
Brands lose 1-5% of invoice value due to chargebacks caused by labeling, packaging, ASN, and routing violations.
These small errors become recurring margin losses and cost businesses millions each year.
Osa AI Retail Compliance protects margin by validating requirements and monitoring orders in real time—so you ship compliant, every time.
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Ship Compliant or Don't Ship At All.
Unified rules + unified data = fewer exceptions.
Compliance fails when data is fragmented—orders in one system, labeling rules in another, ASNs in spreadsheets, and routing guides buried in email threads.
Using a unified operational data set ensures compliance checks are consistent, measurable, and enforceable across every facility and workflow.
Built for Brands + 3PLs Shipping Retail-Bound Orders
Osa helps you manage everything from large retail programs or manage compliance for multiple brands across multi-facility fulfillment networks.
Built-In Competitive Advantage
Retailers favor vendors who ship clean. Better compliance leads to faster payments, stronger partnerships, and expanded retail programs.
Built for Scale
Proven at enterprise volume with 40M+ units processed, 70% gross margin, and the flexibility to move as fast as your business does.
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Built-In Compliance for Execution.
Stop rework. Stop deductions. Start connecting.
Centralize retailer requirements into a single layer that works across sites, customers, and workflows to predict, prevent, and detect compliance risks.
- Faster Retailer Onboarding: Convert retailer compliance requirements into executable rules in days, not weeks.
- Chargebacks Prevented Before Shipment: Compliance issues are caught and corrected before orders ship, reducing deductions and margin loss.
- Early Risk Visibility: Predictive scoring highlights shipments most likely to incur penalties so teams can intervene early.
- Audit-Ready Compliance
Built-in documentation and traceability strengthen chargeback disputes and reduce audit risk.
How Osa Solves Compliance Chaos
Automate compliance checks. Reduce chargebacks. Cut labor waste.
AI Ingestion of Retailer Rules
Upload retailer compliance guides and convert them into machine-readable rules in hours, not weeks. New retailers can be added in as little as 48 hours.
Real-Time Order Validation
Every order is automatically checked against retailer requirements—routing, labeling, carrier rules, and delivery windows—before the pick wave starts.
Predictive Risk Scoring
Orders are scored across 200+ validation points to surface high-risk shipments early, with clear remediation steps.
Automated Remediation
Generate compliant labels, adjust fulfillment timing, book carrier appointments, and update ASNs automatically—no manual work required for most orders.
Audit-Ready Evidence
Every compliance decision is logged with timestamps and supporting data, enabling faster chargeback disputes and clean audit trails.
Osa AI Retail Compliance Benefits
Lower Chargebacks
Prevent retailer violations prior to shipment by validating labels, cartons, ASNs, routing, and documentation.
Reduce Labor Costs
Eliminate manual compliance audits, spreadsheet checks, and last-minute rework at the dock.
Higher Fulfillment Throughput
Fewer exceptions, fewer holds, and fewer dock fixes mean faster flow through the warehouse.
Consistent Compliance Execution
Enforce the same retailer rules across every facility, shift, and operator—no tribal knowledge required.
Faster Program Rollouts
Centralized rules management makes onboarding new retailers or updating requirements faster and cleaner.
Stronger Dispute Outcomes
Maintain audit-ready evidence and compliance history to support chargeback disputes and continuous improvement.
FAQs
What is retail compliance in fulfillment?
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Retail Compliance
Retail compliance is when brands and third-party logistics (3PLs) providers meet retailer-specific requirements for labeling, packaging, routing, ASN/EDI accuracy, and required documentation. When these requirements aren’t met, retailers issue chargebacks and deductions.
Does this replace my WMS or OMS?
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Nope, we're tech-agnostic
No. Osa AI Retail Compliance is an add-on compliance layer that works with your existing WMS and OMS, including third-party systems. No rip-and-replace required.
The Osa Unified Commerce Platform offers a 3PL-ready architecture to extend intelligence into warehouse execution without adding labor.
What causes chargebacks most often?
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The most common triggers
The most common triggers are incorrect or missing labels, carton nonconformance, ASN or EDI field errors, and routing violations—especially when requirements vary by retailer and change frequently.
Dudctions cost on average of 1-5% of invoice value. Many businesses are charged between $500,000 - $1 million dollars annually for retail compliance chargebacks.
Who gets value fastest—brands or 3PLs?
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Both!
Both. Brands reduce chargebacks and protect margin, while 3PLs reduce rework labor, improve SLA performance, and offer compliance as a value-add service to customers.
For Teams that Need Compliance Without HeadCount.
Osa AI Retail Compliance.
Built to prevent violations, protect margin, and keep fulfillment moving.
