hello everyone and welcome back to another procure Tech wonder I am Amanda Prachaska
and I'm so thrilled to be bringing you another part of our series and if if you have not already
subscribed please do so hit the like um hit the Subscribe button because we love bringing
you the latest and greatest in all kinds of procure Tech even into supply chain [Music]
um and which we're going to be seeing a little bit more of today so Padhu is here with me he is
the co-founder and CEO of an amazing technology called OSA and I got introduced to OSA a couple
of uh months ago I was very impressed with the origin story of this it's really a technology
that um was built by operators for operators and it's all about having unified Commerce and we
know some of these things are super tricky when it comes to um Inventory management warehouse
management all of uh the in between so I've been blessed to actually introduce OSA to one of my
clients and um to to help with those complexities so I am jazzed to be learning more about it today
uh and uh having this conversation so Padhu we're going to do a hot seat for 15 minutes of Q&A I I
think you're ready for it based off of our previous conversation so I'm excited about that absolutely be here today all right and then we're gonna go into a demo for 15 minutes and then
we'll wrap up with a little bit of a uh three things that I loved about what I saw today and
three things that I don't quite love yet but Padu before we get ready or or kick off into the Q&A
do you want to do a little bit of an Inu ction of yourself H so we get to know you personally a little bit more thank you thank you Amanda Padhu Ramen co-founder and CEO at OSA Commerce
been in the supply chain e-commerce distributed technology for almost close to 25 years now and
very happy to be here and share what we do at OSA awesome okay I'm setting the timer are you ready
for this yes okay all right here we go 15 minutes is started so tell me a little bit about OSA and
your mission as a company so we are on a mission primarily to tackle the data chaos and supply
chain right which is basically to accelerate the Commerce and connect with across the partners to
communicate collaborate and and and coordinate right it is basically connectivities becomes
the key challenge in supply chain how do we do it first we need to simplify the complex requirements
in the supply chain right because if you think about supply chain from the source to finally destination or customer orders it goes through multiple levels of complexity it goes say it's a
manufacturing shipping from China it's coming to a port it coming to a distribution center it is going to a a website where customers can order or a retail store where customers can pick right and
get it delivered right and then it is basically connecting the experience the engagement and the
convenience from a customer standpoint right so what we as a mission we try to do is how do
we simplify this complexity Pro IDE visibility in throughout the supply chain become a single source
of Truth and drive the entire through framework through a Technology based uh approach which is
through Ai and blockchain technology that is powered by okay it's just fascinating it's so
complex like and and it's becoming I was actually at a conference yesterday uh and they were talking
about flow and it seems like that's what you're trying to create with within Osa some more flow
in the supply chain yes okay why are you better than your competition out there so we take a
two different approach right one is we provide an ecosystem framework an ecosystem multiplier
right we offer an complete unified Commerce platform where we can enable Brands retailers
or a logistics providers are are supporting those retail and Brands to enable what we call
a pre-order capture you as a customer how are you able to see the product the inventory availability
in real time post order capture because you as a customer can actually go in any of those opport
available Avenues of Demand right you can go to their Brand's website you can go to a marketplaces like Amazon Walmart Target or you can go to a retail store or you can do uh on our Instagram
and Social Work social media as well right so you as a customer is flexibility to order it so what are the post order communication and and coordination with a customer from a brand right
based on the demand channel that you ordered how do we fulfill and find the right place to fulfill
based on your customer needs where the customer are finding the product nearest to you and deliver in a shortest time and then providing that visibility right so that is one aspect where we
provide a complete unified technology number one number two in some instances we may have to work
with other providers in the the brands might be able to Pro work with more than one 3pl provider
and a 3pl pro actually might be using a different product than Osa flexibility to connect to that in
aspect as well so our own solution plus connect to even a competitive product to actually create and
one unified single source of Truth a good analogy would be is if you think about an airline industry
you have different airlines flying to different segments individually offering solu capability
at the same time you can actually book air front ticket to Delta but Delta and air front might be competing the same segment right and that is how our approach is to supply chain as well supply
chain is a complex network of ecosystems how do we connect communicate and collaborate across
ecosystems providing a complete flexibility of our own solution plus also providing ability
to integrate across mix and match solution to provide that complete growth and efficiency and
ability from an smooth execution perspective is what we try to offer to our customers okay now
I hinted at it a little bit and I know this isn't one of the questions on the list I I if you could describe briefly so I said uh built by operators for operators can you give us a little bit of the
history of how the company was founded yeah so the primarily we actually operated as a 3pl and
a 4pl business before we ventured into an complete SAS provider right or when we started the business
seven seven years ago our wish was always we saw a big wide space the industry right where
as a brand or retailer want to have been in every Demand channel where the customers are want to be
in every inventory position where the nearest the customer today the only other company that is able
to do to at a large efficient scale of Amazon at the same time customers are not able to only
rely on Amazon because one it's a very cost cost is more supply chain cost is more two they also
competition from Amazon Basics as well right so how do we they find alternate Avenues of selling
in different demand channels different aspects not that many technology is there there are isolated
technology they have to get those technology implemented make the connections and that's a heavy lift on the and the it and the challenges so we started that business primarily to build
a technology Vision as a framework offer that 4p 3pl business to brand and retailers to onboard and
sell anywhere fulfill anywhere and Del every every way possible right and then as we develop onboard
close to 150 plus Brands uh different segments retailer digital uh Brands retail Brands and and
wholesale Brands they felt that if we need this technology for own self-use as well and we also
got approach by multiple 3pls as Welly how are you able to solve it can we also use a technology then
we decided okay there's a big white space that we solving let's focus on one thing you know more so
that we can reach a broader Network we diversed our fulfillment and and then took our uh s
solution as offering as of J 2023 and uh rebranded ourselves as OA Commerce the platform is a s-y old
platform which is already shipped close to 40 plus million units at a high scale High uh velocity
operation I love that I I love it particularly because it wasn't a concept it was like you built
it for a practical application and you built it well and it it took off in the marketplace
that's that's amazing okay so who is your target market can you give us a little bit more around
like what specifically it um what you're trying to solve with that Target Market uh a generally
broader target audience or customers are 3pls 4pls retailers and Brands within that segment
it's a broader segment we focus on our direct customers anywhere who are like in 10 million
plus in revenue and close to to I say half million dollars in Revenue right that is where the major
Niche is needed because once you are we do have Enterprise customers what $1 billion in revenue
and um $5 billion in Revenue in different segments right but those are all opportunistically we add
them but the core problem that we are solving who needs the solution is the people who are between
I would say 10 million to half a million half a billion in Revenue right and and also Enterprises
were solving for these customers right so they also need those Solutions as well that's the reason we're getting a lot of Enterprise deals the reason is because what we are again making
the complexity simple right able to connect across Enterprises easily flexibility and adaptability
to add new uh ecosystems connect ecosystems of ecosystems being connected the the depth in the
platform to actually provide the visibility to every level which again drives efficiency again
drives optimization right and and then it reduces fragmentation of data so that's the reason you see
uh everybody needs it so that's the answer to say okay that's a segment we are focusing but at the
same time we we support other bigger Enterprises as well okay awesome all right so not that I I
tell people all this this all the time I don't need a price here today but how do you price so
we can get an idea of what that looks like so we price we are solution based pricing because the
problem you're solving is a complex problem that's is not a commodity right hey this is a price list price go buy it right it's right we work with the customer to be very flexible as they as they need
us we provide solutions to that number one right our broader uh breakdown of the pricing is provide
a monthly subscription to a basic cost and we are flexible with them to work with them on the transactions as they ship we make Revenue it's a more of a profit sharing with them right and then
the third component comes is a Professional Services based on the support they need provide that and then there's no limitation on transactions no limitation on users no limitation
on network no limitation on customers everything is unlimited that confined to those three pricing
framework awesome okay perfect all right so now we're going to look into a little bit of
a crystal ball and uh talk a little bit about what we should be excited about moving forward so can
you share with us around your vision in road map for the future I mean if I I don't use the word
AI I'll be out of this that's true out of place in this world right I mean it is true I mean yes you
can say a is in hype and everything but what we are also realizing is that okay to optimize again
what is supply chain all about right what we are trying to do is to build efficiency reduce cost
increase Revenue right and make the life of The Operators much better right and that's how if you
see the evolution of systems also right experience engagement communic convenience has come over and
and it's growing rapidly right so definitely we are we already have the and and the one aspect of
differentiated from our and to our road map is AI needs a lot of data accurate data plenty of better
data because we operating providing an execution system capability naturally data propriety data
is getting built naturally right so our road map is to harness that focus on AI driven uh approach
continuously expand that drive AI excellence in terms of optimize providing a greater transparency
efficiency accuracy finding the best way to demand perspective right meeting a demand forecast for
my inventory management finding the best way to deliver a product finding a best way to package
a product right so there are a lot of efficiencies that can be grained by interconnecting I'll give
you use case to explain that very simple right you as a customer is going and ordering say a iPhone
and an iPhone cover iPhone is coming from Apple iPhone cover is coming from a third party some
other right now the efficiency what happens these are two different different products when we store
the product in a store or in a warehouse where actually that somebody's going to pick those two items together unless there's a data driven there to understand you need to keep these two products
together in picking to optimize efficiency both demand and the varrow needs to be connected to
have the data visibility and predict and focus okay this is where the major demand is happening
so now whenever the product is coming inside a four wall keep them together because that's
the demand somebody's going to order so you you pick that you optimize efficiency there right so that is where you have interconnected systems so when you have all the systems connected data is
connected visibility is there AI becomes a easy way to provide that visibility decision making
making prescriptive and that is the future road map that we are working to make that efficiency build I'm actually thinking of like all these examples were that in my previous life where
would have been really handy that would have been awesome yeah the the future is here which is great
so tell us a little bit about a success story that you've had with a client um and showcase your
impact absolutely mean in fact we had a recent another release of an use case as well I'll take a
client Expo Bazar Expo Bazar is a unique customer right so what they do is they connect almost
177,000 plus Artisans out of different places right in Asia in in in Africa they bring those
Artisans to the customer in New York or in London how do they do it right because these Artisans are
like they don't have even a computer at home right they have a phone so they enable them to capture the picture of what they're making it could be a cashmir Shaw they make right or designer or a
picture board that is behind you that somebody's painting that that's done they take a picture of
that they make that converted product they we enable them to take that product connect to all the different marketplaces Amazon Walmart Etc everywhere in New York in London right second
we we move the product where physical product from there to one of the warehouses in us or in London
or in UK right in different places we provide the inventory visability now the the somebody
sitting in a village in in India Rajasthan somebody makes an order say am make purchase
of a particular Artisan product they can see in real time that product purchase has been made
now think about that information used to come to them 6 months one year or two years later because because they used to send to a consolidator that to a retailer and Tea departmental Store it takes
a lot of time to even sell that one product right for them that is a big thing right to they able to know exactly what price it was sold for they would have probably sold in the previous before
this for like a dollar today they know exactly Amanda bought it for $25 so that means I am making
a great money into that providing that visibility so that customer actually connecting 7,000 sellers
to uh infinite number of customer customers operating uh with four different fulfillment centers selling in eight different demand channels and then connecting the transportation providers
about the inventory movement finding the carrier to deliver and entire orchestration is done by
that us wow what a story okay we have a minute and 30 seconds left just so you know I gave you
a bonus minute or so because I asked an additional question um but can you tell us about a mo like a
common mistake leaders make either in trying to decide to purchase a a a solution like yourself
or during implementation uh can you give us some learning so listeners can avoid the same mistake
yeah the what the primary mistake is the leaders generally make as U inste of doing a cascading
sponsorship of a solution they push the solution sometimes right so the best thing is to listen to
what customer needs what the team's feedback is going to be their process and operations
make it a collective collaborative decision-making entity right number one once established creating
the trust and transparency because that's how we believe in our solution as well right yeah provide the visibility to everybody in the Network provide that do then then it's also about feeling
the empathy of it right yeah yeah is coming in it's recommending some certain decision ability to do it but is that correctly applicable to that process that business right focusing on the
empathy and and driving an emotional intelligence with the users right so that is very key when you
make the Supply Chain management which is a very very highly labor intensive and user intensive
mytic yeah I love that and we talk about and I'll I'll stop the timer you you got that done in like
with 15 seconds to spare so awesome job um so uh we talk about a lot of that um in change
management work that we do at at Wonder services and it's it's a big cultural shift that you're talking about like if you're not used to giving transpareny to your supply chain um across the
board that is a a large change that organizations are going to need to face and and think through
correct absolutely interesting okay you ready for the demo part yes let let me open the script one
scaling the script okay and I am going to be quiet for this I'm actually G to take myself
off a camera the floor is yours for the next 15 minutes to Showcase OSA do you want me to actually
give like a quick one slide presentation about the solution and then I bring a slide and then do the
demo is that helpful yeah whatever you want to do okay I will do that that way it gives a general
overview of what we're solving and solution and we can do that okay let me share my screen
okay perfect I can see it so I'm going to take myself off I'll start the
timer right so at OSA what we try to solve is a big supply chain data chaos problem through our
Solutions first is enables a brand retailer or a logistics service provider supporting those
Brands and retailers to enable them to connect to all the demand channels whether it's a store
B2B e-commerce marketplaces to finding the right way to orchestrate that order that a customer is
placed in these demand channels finding the right fulfillment center executing within a fulfillment
center connecting to the carriers connecting the returns and driving the returns and then
the financial aspect of it right so ultimately the problem and data chaos is where the solution
comes into a picture as well so what we provide is a four different modules connected through our
collaborative visibility platform which is driven by AI framework one is uh uh order management
which enables pre order capture post order capture connecting to our Vos management to actually
execute the Vos operations and then finally find finding the best way to deliver the product to
our last mile engagement and then driving all this because of supply chain is connected across
ecosystems we connect through our integration management tool which and a process manager
which enables that connection easy connection easy easy way to communicate and to collaborate so with
that we first module that we are going to look at in our product is our collaborative visibility platform product which enables customers to look at uh all the uh entities in one centralized place
we connect to all the orders and uh information so the products can be uh uploaded by the customers
by their uh end customers or the manufacturers in real time and also can be integrated
as well all the look and feel of the products if you see you can filter you can export the products
in Easy availability of data easy accessibility of data there's a deep depth in the information
of all the information that is needed to run a business and selling a product from say from from a product cataloging perspective we had to have different complexity and enabling uh product based
on attributes different cost structure different attributes in terms of B2B a r tools combinations
and managing or if there is any requirement from a custom Fields perspective because each prod each customer each Channel have need a lot of different complex requirements building all
the framework for that two it also enables them to centralize and look at all the order information
in one centralized place looking at the status of the orders what is happening in how it's managing and how it's progressing and managing the end to end capability in one centralized Place Building
all complex rules in terms of allocation and management if you is think about uh how we
allocate a product and how we want to do it flexibility in defining okay which vrows to allocate what is the priority of allocation at the same time making those rules and ability
more complex as well sometimes customers need hey simple if and else logic will work for a basic
instance but I need a complex additional complex logic and capability in those instances we can
actually do an wtif analysis and drive different rules that can be created by the customers the
low code no code approach where the customers can come and fine-tune and change the logic and
drive that so that is the level of flexibility adaptability and scalability that the system
provides the second aspect is similarly as we build frer different customers there will be lot
of requirements in terms of how do we build how do we manage how do we build contracts so same
approach where customers can build logic build rules and how we are going to charge it could
be a simple rule that can be configured based on the business operation or it could be a complex
rule that can be driven with a more complex uh rule based configuration to drive that so example
in this case I have a simple rule if they want to go into a super user mode they can actually build a different query uh approach and then have the complexity of adding a execution capability
built in so that is a level of uh flexibility the system provides one ability to have visibility to
whether orders coming from different entities into the system complex managing all the requirements
from a complexity perspective and how do we approach and fulfill second also ability to
make the process streamline example if I a brand I have a manufacturer and I want the manufacturer
to tell me what they are going to ship of the POS that I'm releasing at different points in time and also confirm the system and also print a label on the product so when it reaches say a 3pl
they scan the product and know what the product is they can provide visibility the platform and
access to their manufacturer the manufacturers can upload what we call in Industry terms Advan
shipment notice they can create those uh upload those ASN create those ASN and then actually print
the label at the facility at the manufacturing facility there a skew label packing slip pallet
label attach to the ASN and then automatically that apply to the product so when the product
reaches a 3pl it's already labeled it's already saved and it's already uh efficient to receive
it and that way they the optimization is built in in in Saving the cost at every point in time
so once I have all the uh product connected to different entities I have asens I can also look
at stock information where the different uh stock is which facility the stock is so I can look at in
real time how much order is what is available in stock what is fulfill and also have visibility to
say what is an in transit what is an on order what is uh uh ability to look at different buckets of
orders right whether I'm in a building whether it's on a truck coming in or on a ship that is coming in so how do I manage how do I promise information allocation to my customers and do
that the second aspect is also building capability uh in showing how do I connect how do I enable all
these connectivity very simple and easily so all the connectivity is done through a process flow
there's a process flow manager which enables us to connect to different entities and also Drive
different rule based example if I have to connect a net switch there's a simple workflow driven
model that the customers the 3pl supporting the brands or the brands want wanting to create new
connections and new demand channels can utilize these workflow driven capabilities where Define
how I'm going to connect it how I'm going to map it everything is defined in a very systematic uh
flow perspective so that the the entire process can be automated in a seamless way this gives
ability for customers to actually create low code no code approach in the connectivity aspect of it
the second aspect other aspect is also this can be used as an capability to actually go and uh build
complex business flows say a customer or brand or retailer want to have their own logic example
classic example is replenishment replenishment flow in the wouse is where you want a product
to be available in an active pick area based on the demand proactively and reactively so those
instances each customer may have a nuances in their logic of development so in this workflow what we do is we connect different systems pull the products inventory locations merge all those
information into a one centralized repository so that we can make decision entity and they
enable them to build a complete logic around it so that is a level of capability the product is
built in to support very flexible adaptable and scalable execution the other component uh uh of
the product is the Vos management Vos management provides a detailed framework of inbound outbound
processes where looking at information in real time customers can understand when it was received
how it was received filter different criteria save the different criteria and profile based
on the regular say if I a uh inborn supervisor I I'm working on three accounts I only focus
on these three accounts they can select those specific accounts save the profile so when they
come back to the same screen again and again it is efficiently handled to look them uh and provide that information and every aspect of the product provide complete details of the progress what has
been received in from a quantity perspective from a delivery perspective every information
it can the system provides in real time all the capabilities the second aspect is there'll be uh
in the Vos there are lot of configurable by Channel especially in the eCommerce
requirements to drive packing so what we offer in the product is a ability to connect uh and
and more Dynamic way of handling all the validate service processes where customers can Define how
I'm going to pack what is a message for Packer what are the different stickers that needs to be applied what is that uh additional checks they need to do everything is dynamically configured so
when a packer gets an order to pack he has been instructed step by by step processes what needs
to be completed so they can complete those work and process the other aspect is if they and when
we are dealing with e-commerce there is always a bigger requirement to actually customize labels
especially when you're are shipping to a retailer there are a lot of UCC 128 requirements standards
Bo changes B requirements so the platform is designed to provide a complete framework to design
a label based on each retailer requirements so that everything is managed by customer
our approach has always been provide a platform Centric approach which gives the flexibility to
for customers to fine-tune change develop and and and manage into an execution similarly if
there's a lot of requirements to change boil so boil requirements for by carrier customers can
build those Bo capabilities and manage and execute it so so that's a continuous way of how an order
whether I'm doing a pre-order capture post order capture or doing a fulfillment how that Journey
works out also we believe in self onboarding so entire uh product product details are all built
in as part of a specific way of executing how the steps the users follow the step by step by step
way to complete that execution process everything right from uh whether it is an administrative
view or an operator view all the information is available in the system to complete that execution
and a complete detailed help guide of what needs to happen right so that's where the self onboarding part portion is taken care and as we move from say we are order capture
order fulfillment then the final one delivery the delivery process is is is given such a way that
all when it goes to multiple different carriers the entire carrier information is orchestrated
connected and provided in a one centralized place to trace where is my order so that is the level of
grand ility the the system offers to execute it now all these things tied up to a more of
an centralized view where the customers can see whether it's as a CEO level or an activity level
they can look at information in one centralized place all these dashboards are very configurable
based on each uh requirements each portal can be added deleted changed where the the information
is going to be sourced from can also be defined and changed the other aspect is in supply chain
goes through multiple different uh steps and handles many of the times there's a requirement to actually capture the picture of the product and and and manage the product in real time so the
system offers ability to uh execute in a mobile application and actually capture pictures at
different points in time whether I the product is being shipped when what the state of the product
is by ASN it can be the pictures can be captured and it can be real time available for the end user
to see where the product is and what needs to happen and then all the flexibility of how do we
want to pick pack ship in a very easy stepbystep way of the user to to understand the processes to
deliver the processes in and and and execute the processes in a very simple way right so that's the
main aim of the product project is to out that that's the reason when we say it's a solution
is built by The Operators for The Operators the operator aspect is taken in a very deep way to
understand how the operator is going to use it in this case I'm doing a simple receiving that they
can take a picture they want to do an instant printing they can do an instant printing if they want to change a product they see is damaged they can quickly confirm it's a damage and then
confirm that and then if they want to receive an ASN they basically uh receive that ASN scan the
cases simple way and then uh complete that process by scanning and executing that so automatically
system provides a simple way of error exceptions logs uh so that just they can manage that entire
execution in one centralized place and then automatically uh manage that into an ability
to say what has been received what how they're progressing in the cases all the information
is captured and then they can complete that particular framework for uh uh work that is the
idea behind is providing very easy solution where customers can different entities of customers can
use it one and Enterprise or uh brand or retailer looking at or Regional uh user looking at across
the uh entities across channels they can look at one centralized place of all the orders how they
are progressing if I am an Vos operator looking inside varos looking in real time all the orders
specific to that Vos what is happening that arrows and that entity and then managing it
using different state status looking at managing four wall looking at real time all the Enterprise
dashboards and how the system is progressing what has being done uh that is a level of capability
that system provide in real time looking at okay different entities what is where the product is
progressing where the units are received put away and and and and completed so that's the
complete end to-end framework system provides you covered a lot of ground there in 15 minutes was
very very nicely done um it's it's amazing to me the the capability the breath of capability that
you just shared with us um very impressive uh solution in OSA so do you want to leave us uh
Padhu with any kind of parting words last thoughts for the viewers today yeah I think the the key
aspect in supply chain to look at three three key things right how do we connect communicate
collaborate to drive a better optimization in cost increase accuracy of your inventory and
reduction in inventory optimization in inventory building efficiency in revenue and operating at a
scale so a that's the primary aspect that is we had to look at that and and also be socially I
mean from an ESG standpoint right that is which is very important for sustainability aspect so
that needs to be factored all right amazing well I am so thrilled that we were able to meet today
where you could showcase Osa Commerce to all of us myself included uh to learn a little bit more
about it really a pleasure uh meeting you today and for those that are watching um I'm going to
continue the conversation with three things that I loved about what I saw today and three things that I don't quite love yet so Padu have a great rest of your day it was a pleasure thank you thank
you it's okay Padhu if you want to hit leave oh okay sorry I just want to make sure thank
you all right everyone that was our introduction to Osa Commerce p is a
wonderful uh conversationalist and did a great job on the demo so three things that I loved
about what I saw today and you don't see this in every solution which I um it's probably worth
pointing out first of all I love the history of this company I already mentioned that so that's number one like that it was built by operators for operators they were literally operating 3pls and
four pl's and they said we don't have a great solution for this we need a solution for this
and then people caught on to what they were doing and it became such a large opportunity for their
business that they're no longer doing fulfillment and now they're focusing on the technology I love that um people talk a lot about product Market fit and all of that jazz when they're looking
for investors well they knew it right out of the gate because they built it for themselves so loved loved Lov that now now the other one that um I have a whole list of things here which which
ones do we want to pick out the the second one that I uh I mentioned you don't see in very many
solutions is they built it with with flexibility in mind um so often when you go to a solution and
it doesn't really work well in the supply chain because it's so complicated that it's like a one siiz fits-all yes there's configuration here and there um you know you have these three Cho
es and this is all you can do you saw in real time during the demo that you can really customize it
to what you need in your supply chain and and your unique demands yes the transactional side
of things probably pretty normal for everyone but the in between those um those different nuances
that happen in supply chain it's really impactful because you don't have to necessarily shift your
process into what the Technologies is allowing you to do so loved that they built it that way
and then my third item is that I think they're tremendously well positioned for the AI concept
that Padu was mentioning it uh it's like a new frontier but they have a ton of access to data
and they can be really creative in what they're trying to accomplish through the use of AI and
how it can be applied to the orchestration layer that's that was mentioned like if you think about
what you saw in that demo it was fascinating to me there's transactional side of what they're talking about but then there's an orchestration layer a data layer Integrations that you can create
like seriously the power behind uh Osa is pretty incredible and you'll see spot Solutions of like
everything that they were talking about today but to have it all in in an a one solution is pretty
impactful so those are my three things that I absolutely loved about what I saw today obviously
the the capability behind it um the breadth of what they are covering is a huge Advantage too
so my three things that I don't quite love yet um I wish I knew about Osa before I did and I
know they just repositioned the company but one thing that I don't quite love is that more people
don't know about Osa I think it could solve a lot of issues in the supply chains if if maybe they
ramp up their marketing but I think it's also probably a challenge for them they they cover
so much ground to understand how they position themselves in the marketplace how do they explain
what they do um to um to capture everything that they do like I didn't know until today that they
had an orchestration layer so that was like oh my goodness that is something new that I didn't know that they did so they just cover so much ground I think they probably could do a lot more to
get their name out there um and um to really make their solution shine in the marketplace now that
just might be me maybe you already knew about Osa but I would love more people to know about them
so item number two um item number two uh is I wish they did more in procurement like saw the the pick
and packing saw the inventory that the warehousing the shipment management even the orchestration I
was like going over here going oo how cool would it be to integrate that into more of your the the
actual procurement process and taking all of those insights into maybe a a new newly thought of like
MRP M materials requirements planning process I it's so integrated that I'm like how how could we
leverage this more into the procurement process uh to really make our lives better so maybe a
wish out there aadu if you're listening to this um maybe something to consider for your road map
um and then the last one that I was thinking of when when py was talking about AI I was like oh
my goodness how great would it be to be able to think of their platform and help us understand um
forecasting more effectively and because they're aggregating all of this data could we get a more
accurate Supply plan a supply forecast maybe a demand forecast because of how interconnected
they are because this new geni technology is coming online who knows but that would be super
cool to solve for so those are my three things that I don't quite love yet but I um who they
might be on their road map already we'll see but uh I started wishing and wondering and you know
where that takes me so I am Amanda pasas I'm the founder and CEO of Wonder Services I am always so
thrilled to bring you the latest and greatest Tech in procurement but then also you saw a little bit more into supply chain today because this this world is changing all the time and we
want to make sure that you're exposed to all kinds of great new technology that's out there
if you want to learn more about Osa you will find a link to our website we're happy to help you with
your um selection process we also help you with your road mapping for your technology so if you
need some help understanding what comes first second and third we are here to help you with that too and then our love and passion every day is to help you with your implementations
uh particularly around change management and more of the functional side so redeveloping processes
policies um upping your skill sets within your team so anything related to change management
and that functional implementation we're here for you with that said thank you for joining us today please hit the like And subscribe button we hope to see you back here soon thank you
.png?width=320&height=165&name=OSA_logo_White_RGB%20(1).png "OSA_logo_White_RGB (1)"){kind=logo}
