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“My background is in retail… and, through that, I felt firsthand the pain points of supply chain and omnichannel. That’s how I ended up trying to figure out the best path for retailers and brands to do better in this space.”
[08.36] An introduction to Osa Commerce, what they do, and how they help their customers.
[09.10] Why so many organizations are still struggling to achieve visibility over their supply chains.
“People invest a lot in technologies to solve different aspects of the supply chain, but they haven’t figured out that those technologies really need to talk to each other!”
“Everybody tried to solve different problems at different points in time and data became siloed… ultimately you’re able to better make decisions when you’re breaking open those siloes and connecting them in one ecosystem.”
“AI is all about looking at the data over a period of time, both historic and current, and thinking from a futuristic perspective… but unless you have the right data quality, it’s very difficult.”
[13.05] The importance of connectivity, and why so many organizations don’t understand that it’s actually their first step to success.
[14.03] The current concerns around cybersecurity and organizations having too many systems at play, and how brands can tackle those issues by improving integrations and controlling visibility.
[15.35] What communication means to Osa, and its role as one of the all-important “three C’s.”
[17.00] The importance of collaboration, and how technology can help to ensure success.
“If we’re really trying to find solutions, we’re going to have to collaborate. And when you have agnostic technologies that can work together to provide a great outcome for the end consumer, that’s the goal!”
